be177 Privacy Policy – How Your Data Is Kept Safe

1 Introduction

Be177 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe every user's personal information is their own asset — and protecting that asset is one of be177's core responsibilities.

This Privacy Policy applies to the be177.org website and its related applications. By reading it, you will understand what information be177 collects, how it is stored, who it is shared with, and what rights you have over your data.

By using be177's services, you are considered to have read and agreed to this privacy policy. If you have any objections, please contact our support team before you start using the service.

2 What Information Is Collected

Be177 collects the following types of information to maintain service quality and meet legal obligations:

3 How Information Is Collected

Be177 collects information in several ways. The methods are explained below:

• Direct Collection: Information you provide during registration, KYC verification, deposit requests, or when contacting support.
• Automatic Collection: Technical information is automatically collected through cookies, log files, and tracking pixels while you use the be177 platform.
• From Third Parties: Some information may be received from payment processors (bKash, Nagad, Rocket) and identity verification service providers.
• From Public Sources: Where necessary, identity verification may be carried out using government databases or publicly available information.

4 Purpose of Data Use

Be177 uses the information it collects only for specific and legitimate purposes. The main purposes are outlined below:

• For account creation and management — to verify identity and provide secure login.
• To process payments — completing deposits and withdrawals and preventing fraud.
• To provide customer support — resolving issues via support tickets, live chat, or email.
• To support responsible gaming — detecting excessive gaming behavior and issuing timely alerts.
• To protect platform security — detecting unusual logins or suspicious transactions.
• To deliver a personalized experience — recommending preferred games and promotions.
• To meet legal obligations — maintaining records as required by regulatory authorities.
• To improve be177's services — by analyzing user behavior to enhance the platform.

5 Data Sharing Policy

Be177 never sells your personal information. However, in certain circumstances, limited data sharing may occur:

• Payment Processors: bKash, Nagad, Rocket — only the information necessary to process transactions.
• KYC Verification Partner: With third-party verification services for identity confirmation purposes.
• Law Enforcement Agencies: When required by a court order or valid legal directive.
• Fraud Prevention Agencies: When required for investigation of money laundering or financial crimes.
• be177 Group Companies: For internal operations and service quality management.

6 Cookies Policy

Cookies are used on the be177.org website and app. Cookies are small text files stored in your browser that help improve platform functionality. be177 uses the following types of cookies:

• Essential Cookies: Essential for login sessions and security — without these, the platform will not function properly.
• Functional Cookies: To remember your language preferences and theme settings.
• Analytics Cookies: To understand how users interact with the platform — fully anonymized data.
• Performance Cookies: For monitoring page load speed and overall platform performance.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some be177 services to not function properly.

7 Data Security

Be177 uses industry-standard security measures to protect your information. The key components of our security framework are:

• 256-bit SSL Encryption: All data transferred between you and be177's servers is fully encrypted.
• Two-Factor Authentication (2FA): An extra layer of account security — OTP verification required at every login.
• Secure Data Centers: be177's servers are housed in internationally certified, secure data centers.
• Regular Security Audits: Regular vulnerability assessments conducted by third-party cybersecurity experts.
• Access Control: Within be177's staff, only those who need it can access your data.
• Suspicious Activity Monitoring: An automated system operates 24/7 to detect unusual login attempts or transactions.

8 Data Retention Period

Be177 retains your information only for as long as necessary — never longer than needed. General guidelines:

• All information is retained for as long as the account remains active.
• Even after account closure, certain information may be retained for up to 5 years due to legal and regulatory obligations.
• KYC documents are typically retained for up to 5 years from the date of account closure.
• Transaction records are retained in accordance with financial regulatory guidelines.
• After the designated period, be177 securely deletes or anonymizes your data.

9 Your Rights

Under be177's privacy policy, you are entitled to the following rights:

• Right to Access: You can request to know what information be177 holds about you.
• Right to Rectification: You can request corrections if any of your information is inaccurate.
• Right to Erasure: You may request deletion of your data under certain circumstances — however, some data may be retained where legal obligations require it.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Data Portability: You can request your data in a structured format.
• Right to Withdraw Consent: You may withdraw your consent at any time for data processed on the basis of consent.

To exercise these rights, contact be177's support team. Requests will be responded to within 30 business days of receipt.

10 Children's Privacy

Be177 is strictly for individuals aged 18 and above. Collecting information from anyone under 18 is against be177's policy.

• Age is verified at the time of account registration.
• If an account is opened by someone under the age of 18 and is identified as such, that account and all associated data will be deleted immediately.
• If a parent or guardian believes their child has created an account on be177, please contact support immediately.

11 Policy Changes

Be177 may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, registered users will be notified by email or platform notification.
• Continued use of be177 after any changes will be considered acceptance of the updated Privacy Policy.

12 Contact

For any questions or concerns about this Privacy Policy, please contact be177's data protection team:

• Email: [email protected]
• Support: Platform Live Chat (available 24/7)
• Response Time: Within 30 business days